Status Codes v2

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Please note

These statuses will start to be utilized once the backend migration has been completed. Until those changes have been made, do no use modified status codes. Please see Consolidated Status Codes values Under Actions May Required here for more information

Status CodeStatusDefinitionActions
1Demographic TermRespondent got terminated on profiler question/prescreenerMap to profilers and send as much demographic history on the respondent through the entry link or API call. Append basic=0 to get a full list of qualifications for the project
2Survey UnavailableThis survey is not available for the user before becoming a system entrant.Remove opportunity for user or call the performance API prior to survey entry to validate qualifications
18Wrong CountryRespondent's IP address does not match the country selected for surveyVerify respondent's country matches the survey prior to sending the respondent in. Do not resend the user to the same survey
19Blocked for QualityRespondent blocked due to quality issues (failed pre-survey qualifiers, user check/status, Cint's fraud score profiler, IP verification)Do not resend the respondent into study
20Entered BeforeA respondent entered the survey again after attempting earlier where they could have already received a status (e.g. complete/term/over quota/drop).Remove opportunity from the user. If the issue remains a top term, make performance API calls to eliminate this status
43UnsubscribedRespondent has unsubscribed from Cint opportunitiesRespondent should no longer be sent into Cint surveys
44Device TypeRespondent's device type does not match survey criteriaRead Platform_types in the API response
47Device CompatabilityRespondent's device capabilities do not match survey criteriaRead Platform_types in the API response
48Tech ErrorAn issue occurred on the Cint platform which prevented the respondent from receiving a status (ex: slow internet connection, browser fails, etc)Respondent may re-attempt the survey. If issue persists multiple times on the same survey, remove the opportunity for the respondent